Livraison et retours

Your order does not meet your expectations.

Chat with us to find a solution.

Your package arrived damaged and the book it contains is damaged.

We will resend a new book to you after we receive the photos of the damaged book. We will ask you to return the book at our expense.

You have not searched for the package and it has been returned to the publisher.

We will see together how to resolve this dispute in the best of our respective interests.

We were wrong in the shipping.
We will fix this error immediately at our expense.

Return and exchange policy

We proceed within two working days to the settlement of incidents that may occur.

Packages are sent by Colissimo with tracking number deposited in mailbox without signatures. For international Colissimo shipments with tracking number, the package is delivered against signature. So buyers can track the shipment.  

Delivery policy